Testimonials

We’re not competitor-obsessed, we’re customer-obsessed.

Holiday Inn Queenstown frankton road has something for everyone. Whether your holiday is a peaceful romantic escape, a perfect holiday getaway for the family or a trip to mix business with pleasure, we have everything you need to make your stay a memorable one. We truly are the idyllic holiday location. 

Monica's great work

My husband Mark Higham stayed in your hotel on Saturday the 13th Feb. He had been injured while on an alpine tramp and ended up in the emergency dept of Queenstown hospital. While there he contacted me to arrange some accommodation for the night, knowing he would be released from hospital at some point.  I rang a couple of hotels before ringing the Holiday Inn and they were not at all helpful. When I rang your establishment I spoke with Monica on reception. She was so very professional and very helpful and kind, as she could sense the worry in my voice. We arranged for my husband to ring her when he was discharged. This he did and Monica sorted out his room with ease. My husband spoke very highly of her professionalism and kindness which made his stay very comfortable. We are a professional couple from Wellington and will spread the word of Monica's great work. She is a fantastic ambassador for your brand. Please pass on our gratitude to her.

   

-Julianne and Mark Higham (HotelMailbox17Feb2021)

Great views and Great staff

Excellent experience. Quick friendly checkin. Great room and view. Note this is an older property and if your expecting a new modern perfect hotel then look elsewhere. But, the staff has worked very hard to keep a clean, reasonably maintained, comfortable property. The wifi worked perfect. The breakfast buffet was goo. The most exceptional person I me was "Cris" in the dining room who worked tirelessly with a great attitude. I do hope the property owners and managers recognize her. Also, there is a free shuttle to and form downtown. A great perk. Overall, great experience.
-Rickybrowneyes (TripAdvisorReview13Apr19)

Great View!

WE loved our stay. Clean room, comfortable bed and close to downtown and airport.
-Micher1 (IHGcomReview10Apr19)

Great Stay

We were here for a week in February and thoroughly enjoyed our stay, Checkin was quick and efficient, we arrived well before our room was ready but spent the time with coffees on the restaurant deck, chatting with the manager until we could occupy the room. We had used reward points so we had a standard room which was fine with adequate furnishings, a comfortable bed and bathroom. Very quiet at night and no problem with sleeping.. The wifi is quick and efficient.
-Peter P (TripAdvisorReviewMar19)

Very impressed

My wife and I stayed in a lake view room , and the room was very clean and tidy , the queen bed was very comfy and the pillows were superb. I recommend this hotel , it’s about a 10 minute drive into Queenstown township
-Ollie (IHGcomReview6Apr19)

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